EE mobile users are being alerted about a resurgence of a scam text message. Cybersecurity experts from Bitdefender have observed a recent influx of urgent messages targeting EE customers, claiming potential loss of EE reward points unless immediate action is taken.
Bitdefender cautioned recipients against falling for messages warning of expiring EE reward points, stating that such messages are likely fraudulent. These scams involve cybercriminals posing as EE to entice users into clicking on malicious links that lead to fake websites aimed at stealing login credentials for financial gain.
The success of this scam hinges on creating a sense of urgency, prompting users to act hastily without due consideration. Bitdefender highlighted the manipulation tactic employed by scammers, emphasizing that authentic EE alerts only appear within official EE accounts and not through unsolicited texts. Any suspicious texts urging quick action should be reported by forwarding them to 7726 and then deleting them.
This type of scam has previously targeted EE customers, with instances reported earlier this year where users received deceptive messages regarding reward points. Customers have shared their experiences of almost falling victim to the scam by unknowingly interacting with the fraudulent links.
EE has reiterated that it does not operate a points program and has issued examples of scam messages to raise awareness among its users. To protect themselves from falling prey to such scams, EE users are advised to refrain from clicking on unknown links, responding to suspicious messages, calling numbers provided in such texts, or sharing personal or financial information.
In conclusion, EE users are advised to remain cautious and vigilant when receiving unsolicited messages, especially those prompting urgent actions related to reward points.