Virgin Media customers are being warned about a new scam tactic where fraudsters impersonate the company to deceive individuals into divulging sensitive information like passwords and bank details. The telecoms giant highlighted the increasing use of fake numbers by scammers posing as Virgin Media, emphasizing the importance of recognizing the signs of a potential scam call.
With the rise in awareness about fraudulent emails and texts, scammers are now turning to phone calls to exploit unsuspecting victims. Criminals are manipulating caller IDs to make it seem like they are calling from Virgin Media, a deceptive practice that has prompted the company to issue six essential safety guidelines for its users.
One key piece of advice from Virgin is to be cautious of unexpected calls, especially those requesting personal information such as passwords or PIN numbers. Virgin reassures customers that they will never ask for such details over the phone, urging individuals not to fall for these tactics aimed at creating urgency and fear to extract sensitive data.
Additionally, customers are advised to be vigilant against requests for remote access to their devices, a common ploy used by scammers to compromise PCs. Virgin also cautions against sharing personal information under pressure and recommends verifying unknown numbers through trusted sources like Who-Called.co.uk or community forums to prevent falling victim to scams.
By following these proactive measures and staying alert, Virgin Media customers can protect themselves from falling prey to fraudulent schemes.