An impending deadline looms for individuals who have not yet received their Winter Fuel Payment.
The Winter Fuel Payment, valued at up to £300, is disbursed by the Department for Work and Pensions (DWP) to individuals who have reached state pension age. Those earning over £35,000 annually are required to repay this payment through the tax system.
While the majority of recipients typically receive their Winter Fuel Payment in November or December, if you have not received it by January 28, 2026, you are encouraged to reach out to the Winter Fuel Payment Centre.
You have the option to contact the Winter Fuel Payment Centre helpline or send a letter via post using the following details: 0800 731 0160 for phone inquiries or 18001 followed by 0800 731 0160 for Relay UK services. The mailing address is Winter Fuel Payment Centre, Mail Handling Site A, Wolverhampton, WV98 1LR.
According to information on GOV.UK, most payments are automatically processed in November or December. If you have not received a notification letter or the payment by January 28, 2026, it is advised to contact the Winter Fuel Payment Centre.
Winter Fuel Payments are issued to individuals born before September 22, 1959, who claimed specific benefits during the qualifying week of September 15 to 21, 2025. If you did not claim these benefits, you must apply for the Winter Fuel Payment by contacting the Winter Fuel Payment Centre via post or phone before March 31, 2026.
In Scotland, the Winter Fuel Payment has been substituted with the Pension Age Winter Heating Payment, ranging from £101.70 to £305.10.